Quantum Stress - Knowledge Base

Knowledgebase ยป Billing

How long does activation take?

After your payment has been completed, your membership will be immediately activated on our website.

My payment is completed, but I am not activated.

In the occasions where you've completed your payment and your service isn't activated on our website, this could be for a variety of things. We urge you to submit a support request immediately to our billing department and have them address your issues.
Please note: PayPal eChecks on average take up to 7 business days to fulfill by your bank.

What is the Refund Policy?

In accordance with our Terms of Service, Section 4 Refunds, all refunds are reviewed and decided on case by case. To be eligible for a refund, you must request one within the first 72 hours following your service activation date.
Please note: If your payment was processed through a crypto currency, you are ineligible for a refund.

What is the currency listed on your website?

We list all of our package pricing in the United States Dollar (USD).

How do I claim my free trial?

Our free trials allow newly registered members of our service have a 48 hour period to check out our available services by granting them access to our lower tier free trial package. To request the free trial package be applied to your account, you must submit a support request.

Please understand all free trial requests will be manually reviewed by a staff member of our service and it is up to the staff member's discretion whether or not to grant you the free trial. In some cases we will deny the free trial request if we believe that it may be used in any way that results in abuse.

What payment methods are accepted?

We accept all major credit cards, in addition to PayPal, Amazon Payments, Bitcoin and wire transfers.

All answers are subject to our Terms of Service and Privacy Policy.
If we failed to answer a question you have, do not hesitate to submit a request to our staff.

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