Today our development team has finished and released the support for Two Factor authentication. This adds another layer of security for any account on our website. If you're new to multi-factor authentication, we invite you to read more about it on the Wikipedia page.

For any client with an account on our web platform, you may navigate to your User Settings page and click "Two Factor" and enable it through there. You are welcome to use any authenticator you'd please, we personally would recommend Authy due to it's ease of use and back up capabilities, however you may use whichever you'd desire.

Our team has done testing prior to the release, so we believe that we should be clear of avoiding any issues, but obviously there is always the potential of issues. If you run into any issues with our new two factor, such as not able to enable it properly, or not able to log in after enabling it, please directly contact our support via e-mail at help@quantumstress.net or create a new account and submit a support request.

We hope to see accounts utilizing this new feature as an extra security layer to their important accounts. We believe this will prevent account theft on our network.

Thank you, Quantum Stress Team

By August 4th 2017, we plan to update the Refund policy in our Terms of Service. Up until now, our refund policy has been loose and open to misuse. We offer full refunds to any member who has purchased their subscription less than 72 hours previously and simply submitted a support request through our platform, we would issue them a refund. We've had several cases where individuals purchase our services, utilize them for the 72 hours to achieve their usage goals and request a refund.

This leads to our platform being bogged down for the members who rely on it regularly and much more, and with the recent influx of newly registered members who use the service for 72 hours, request refund and repeat that process have begun deteriorating our service as a whole.

As of August 4th, our new refund policy will lessen the 72 hour refund request time period to 24 hours. A decision we're still deciding on is if we should investigate accounts requesting refunds to determine if they've used our service to a point where we should not feel obligated to issue a refund.

This blog post is short and is to inform everyone of the upcoming Refund Policy update coming soon. To get familiar with our service agreement, review our Terms of Service.

To fully keep our services operational and ongoing, our network of stress testing is backed by a group of dedicated servers hosted in a data center. In a data center, we would pay a hefty monthly fee for them to house our servers, as well as provide bandwidth and a 1 Gbit uplink connection to them all individually.

Due to the largeness of our services, our servers are very resource heavy. To power our services, this means our servers will be constantly putting a load on the network of the data center, and most of them do not approve of this sort of network load. That being said, it was very hard for us originally to ever conduct a contract with any data center due to the resource usage of our service.

However, in the beginning of 2016 we finally found an agreeing data center. They agreed to house 16 dedicated servers of ours, equip them all with unmetered bandwidth on a monthly basis backed with a 1 Gigabit connection on each of them. We do pay a hefty price to keep our servers online and our data center happy with us, but the imposed limitations meant we were unable to house over 16 dedicated servers. Although this number sounds like a lot, our member base has outgrew it. Our service at the time of writing this blog post, each one of our servers is designed to handle the load of 4 launches. This means all of our servers in combination, can handle a total of around 64 launches at a time. Our services at peak times see around 100 active launches in an hourly session. This not only dampens the actual service quality, but also makes us impose restrictions on our own customers to have them patiently wait until our dedicated servers aren't so saturated and freely available to handle the launch. Nobody wants to wait for a service they've paid for.

We're extremely grateful for our current contract with our current data center, if it weren't for their understanding and compliance, we'd have had a much more difficult time housing our servers. We've been a loyal bandwidth renter from them for 14 months now, and we're comfortable with them.

That doesn't mean there's room for improvement. Today we've successfully landed an additional contract with a new data center located out of Las Vegas, Nevada, United States. For the past few weeks, we've been in contact with the data center and panning out the details of our bandwidth situations and have finally come to an agreement. They have agreed to house up to 18 additional servers for our service, all connected with unmetered 1 Gigabit lines. This means we're fully prepared to bring a whole new work load to Quantum Stress, able to handle a whole lot more launches.

All the finishing details are being finalized by both parties and their legal representatives to complete the contract. Our legal team has finalized our end of the deal and we're patiently awaiting their end and then we can begin to build our new dedicated servers and begin to ship them to the data center. We plan to have all of our new servers set up, fully equipped and functioning by the end of April.

We're very excited to share this news with our clients and partners. This addition will not only improve quality of our service, and as well open up future contract opportunities for our business. If you are the a representative of a data center that can fulfill our server needs, we hope you'll reach out to us via e-mail at contact@quantumstress.net. We'd love to expand our services even beyond where they are now.

Thank you for reading.

Since the launch of our service, the title of the service has been "Quantum Booter". At the time of launch circa early 2011, the terminology for a service like ours was fairly new as the industry for our network performance testing services was just hatching. A common word, which is now heavily misinterpreted was the term "booter". So the service launched, and we used that as the name.

Fast forward to modern era, and the term is now distasteful. It now brings thoughts of individuals misusing a service such as ours for malicious intent. We for one take every stance possible against that, so for almost two years now, we've struggled with a debate should we modify our name or not. Our brand name, the one our customers knew us by, the one our reputation (the good and the bad) was under that name. We decided to not bother with it, until now.

In the early years of the service, we did not take abuse as seriously as we should. We did not permit the act of unauthorized denial of service attacks against unsuspecting networks, however, we did not do our best to ensure safety. This all changed starting 2016. We shaped up our services, we had the same ideology, allow those in charge of network infrastructures perform simulated denial of service attacks in a controlled environment against their infrastructure to strengthen their defenses and prepare for in the event an actual attack ever does occur. Ever since then, we've developed in our software safe guards, smart system discovery and even set up an abuse telephone and e-mail line to detect and immediately prevent any abusive activity on our service.

The truth is, we can't stop it all yet. Unfortunately, against all of our best efforts, we're susceptible to abuse, and we are constantly adapting and implementing new changes to prevent it. Our user base has grown far too large to be able to constantly monitor it with human resources, so we rely heavily on our software to detect it. We'll admit it, we're not perfect, but neither is any service where bad guys can exploit it. One thing we plan to do is expand our employee base, throughout our history, we've relatively always been a very small team. At our peak in staff numbers, we had two or three active support agents, and since the launch of our service we've had only one software developer in charge of our entire platform. They are solely responsible for over 70,000 members, which if you were wondering, is not an easy task at hand. For transparency purposes, at the time of this blog post, our staff team consists of one part time software developer and one part time customer service representative.

Quantum Stress brand name is born. Onto the very final point of our first blog post, we're in the works of converting everything over to Quantum Stress. We've registered the appropriate domains, and will be redirecting our old domains to it in due time. We obviously cannot shake our historical brand name, most of our customer base know us and find us by that term, but we're trying to change that. Quantum Stress explains our service, our platform is designed for those in charge of small to large infrastructures, practically any network that may be at risk of a denial of service attack prepare and strengthen their defenses. Our service is a network performance stress tool, we've been registered in Ontario, Canada as Quantum Network Stress Testing for a few months now, and it fits our new brand name perfectly.

Thanks for reading, if you have any questions, feel free to leave a comment or get in touch with us through our contact form on our service's home page here.

Thanks again for reading,

Quantum Stress Founder